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Fraud chargeback statistics

Posted by Michael Bloch in ecommerce (Monday April 21, 2008 )

The word “chargeback” is enough to send shivers down most merchants’ spines. They are an unfortunate part of commerce and particularly challenging problem for online business – the following are some related statistics. (more…)


March US Internet Usage Statistics

Posted by Michael Bloch in online world (Friday April 18, 2008 )

Some interesting statistics were recently released by Nielsen Online; here’s a quick roundup. (more…)


Blind marketing and churn

Posted by Michael Bloch in web marketing (Thursday April 17, 2008 )

How much do you know about your customers? Don’t be ashamed to admit not a lot as you’re certainly not alone. (more…)


Web marketing and ageism

Posted by Michael Bloch in web marketing (Wednesday April 16, 2008 )

Older web surfers are thirsting for more age relevant content according to a recent study and a majority feel that online advertising is out of step with their age group. (more…)


Beware Adwords Phishing Scams

Posted by Michael Bloch in online world (Monday April 14, 2008 )

Phishers, those who attempt to defraud others by posing as a provider or supplier in order to gain credit card details or access to services, have started leveraging the popularity of Google Adwords for their nefarious activities. (more…)


Tranasactional search queries

Posted by Michael Bloch in web marketing (Sunday April 13, 2008 )

I’ve always been curious as to how search engines are used, particularly in relation to the number of queries that are ecommerce related. This study sheds a little light on the topic. (more…)


Ecommerce jobs bonanza

Posted by Michael Bloch in ecommerce (Friday April 11, 2008 )

It seems there’s a shortage of seasoned search engine marketing professionals, web developers and marketing specialists – so companies are turning to those without the years under the belt or them thar degree thingies in order to fill the gaps. (more…)


Meta tags & trademark infringement

Posted by Michael Bloch in web marketing (Thursday April 10, 2008 )

If you’re using someone else’s trademark in your meta tags and particularly one of a competitor – watch out; it may land you in court. (more…)


Very truly yours

Posted by Michael Bloch in online world (Wednesday April 9, 2008 )

The recent to and fro between Yahoo and Microsoft over M$’s possible acquisition of Y! has been pretty much background static for me – just another day in the life of the online version of corporate cancer – ho hum. However, a letter from Jerry Yang and Roy Bostock to Steve Balmer had me smiling. (more…)


Content reproduction proliferates

Posted by Michael Bloch in web marketing (Tuesday April 8, 2008 )

Do you write original content for your site such as useful articles and tutorials? Chances are your content is earning money for others – without your knowledge and permission. (more…)