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Outsourcing and ISO accreditation? Pffft.

Posted by Michael Bloch in web development (Monday December 15, 2008 )

Considering outsourcing online work to a design company or services provider? Are they touting ISO accreditation? Yawn. (more…)


Merchants – challenge those chargebacks

Posted by Michael Bloch in ecommerce (Saturday December 13, 2008 )

The tenth annual CyberSource Corporation survey of ecommerce fraud has revealed online merchants expect to lose a record $4 billion to fraudulent transactions during 2008. Furthermore, it appears that many merchants are generally taking chargebacks on the chin, rather than challenging them. (more…)


Will people pay for ad-free sites?

Posted by Michael Bloch in web development (Thursday December 11, 2008 )

While consumers will often comment that web sites have too much advertising, it seems few are prepared to pay for ad-free sites. (more…)


Internet filtering – Australians fight back

Posted by Michael Bloch in online world (Wednesday December 10, 2008 )

Australia’s Communications Minister has started blogging and his first post didn’t meet with much of a warm welcome. In fact, hundreds of Australians have blasted him about the government’s plans to censor the Internet through its ‘Clean Feed’ program. (more…)


Firefox vs IE SSL warnings

Posted by Michael Bloch in ecommerce (Sunday December 7, 2008 )

Most web developers tend to use FireFox and sometimes forget that the majority of the world still uses Internet Explorer. They might test a site extensively in FF, but not thoroughly in IE. If the site owner also uses Firefox exclusively, a common security warning related issue may be missed for a very long time that can cause people to abandon a shopping cart session. (more…)


How not to run surveys

Posted by Michael Bloch in web development (Saturday December 6, 2008 )

On one of my favorite sites over the last few months they’ve been running a survey – pretty badly. Given the way it’s been implemented, I doubt the the data they’ll receive will be of much value. (more…)


Black Friday fizzes, Cyber Monday booms

Posted by Michael Bloch in ecommerce (Friday December 5, 2008 )

While merchants were bemoaning that US Black Friday online sales were only 1% more than on Black Friday last year, Cyber Monday helped to turn those frowns upside down. (more…)


Beware of PPC bidding wars

Posted by Michael Bloch in web marketing (Thursday December 4, 2008 )

With the holiday shopping season in full swing, pay per click (PPC) advertising is picking up and the competition is feverish, with bidding wars breaking out all over the place. (more…)


Privacy policies – a waste of time

Posted by Michael Bloch in web development (Wednesday December 3, 2008 )

Just about every web site has one (or should have), but privacy policies appear to be a complete waste of time – potentially up to 44.3 billion hours worth per year. (more…)


Lycos who?

Posted by Michael Bloch in online world (Tuesday December 2, 2008 )

Lycos Europe appears to be on the chopping block. I always get a twinge of nostalgia when these old online names crop up and it also gets me thinking on the definition of success in the online world. (more…)