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VoIP revenue -$10 billion by 2010

Posted by Michael Bloch in ecommerce (Wednesday February 8, 2006 )

According to Yankee Group, the business VoIP (Voice over Internet Protocol) market will exceed 3 billion dollars in revenue by the end of the decade due to increasing uptake fuelled by the substantial savings to be made via this form of telephony and the huge advances in quality of service in recent times.

The biggest growth in revenue will is predicted to be the hosted VoIP market, which appeals to many small to medium businesses as it creates a bridge from traditional systems to a managed IP solution without the investment in hardware and software infrastructure, plus the consequent maintenance.

If the term VoIP scares you; don’t let it, from an end users viewpoint it’s simple to implement in a variety of forms and more importantly – it’s good!

Learn more about VoIP, the benefits to online business and service provider recommendations.

I’ve started using VoIP extensively now as an increasing number of meetings I have with potential partners are carried out via phone – and usually these calls are international. I don’t know what it is that everyone suddenly seems to want to chat via voice these days, but eh, I’ll just go with the flow :).

My total investment to get set up, including a USA phone number (I’m based in Australia) and a handset that plugs into my notebook USB port has been under US$50 – bargain! Calls to the USA (cell and landline) from Australia are just a few cents a minute and partners in the USA can call me without incurring higher costs if they are using standard telephony.

I love technology, especially when it works like VoIP does these days. It’s a far cry from the experiments I tried in 2001; back then it was more of a novelty with no real commercial application. If you aren’t using VoIP in your business yet, it’s really worthwhile considering. The only real drawback I’ve found so far is when dialing into a conference there were problems with echo, but that may have been an isolated case.

Learn more about VoIP .



 

 
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