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Canadians spending more (& less) online

Posted by Michael Bloch in ecommerce (Friday October 1, 2010 )

According to data from Statistics Canada, Canadians spent $15.1 billion on goods and services online in 2009, up substantially from $12.8 billion in 2007. (more…)


Holiday season ecommerce optimism

Posted by Michael Bloch in ecommerce (Sunday September 26, 2010 )

Online retailers and forecasters are somewhat optimistic about holiday sales this year. (more…)


The Internet’s new billion

Posted by Michael Bloch in ecommerce (Friday September 3, 2010 )

Ka-ching! Brazil, Russia, India, China and Indonesia will have 1.2 billion folks online by 2015 according to The Boston Consulting Group. (more…)


Ready for mobile commerce?

Posted by Michael Bloch in ecommerce (Sunday August 22, 2010 )

As if online merchants didn’t have enough to do, m-commerce now appears to be a profitable sales channel. You might not be ready for mobile-commerce but a recent survey indicates it might be ready and waiting for you. (more…)


Cross border ecommerce handbook

Posted by Michael Bloch in ecommerce (Saturday August 7, 2010 )

If you’re a U.S based online merchant looking to increase your Canadian customer base, this comprehensive free handbook is for you. (more…)


Credit card expiry reminders

Posted by Michael Bloch in ecommerce (Thursday July 29, 2010 )

If you’re running a subscription service, do you send out credit card expiry email reminders? If not, maybe you should. (more…)


Xtreme shoppers

Posted by Michael Bloch in ecommerce (Tuesday July 20, 2010 )

An integrated study of shopping behaviors has identified a new breed of consumer; the “XTreme shopper”. They don’t just buy a lot online, they are smart about it. (more…)


Meaningless LinkedIn invitations

Posted by Michael Bloch in ecommerce (Monday July 5, 2010 )

A lot of merchants in the online scene maintain a LinkedIn profile; but don’t seem to get what “networking” means. (more…)


The fragility of reputation

Posted by Michael Bloch in ecommerce (Saturday June 19, 2010 )

The old saying goes “good news travels fast, bad news even faster” and in this online age, the former can travel at blistering speed as a major Australian brand recently discovered. (more…)


Cart abandonment unstoppable

Posted by Michael Bloch in ecommerce (Tuesday June 15, 2010 )

A recent study finds that even with the best shopping cart processes, high levels of cart abandonment is something we just need to come to terms with. (more…)