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Women online in India

Posted by Michael Bloch in ecommerce (Tuesday February 14, 2006 )

With the online population of India expected to climb to 100 million in the next couple of years; like China, it is a market that none of us can afford to ignore.

A rapidly growing demographic in India are women. According to the Internet And Mobile Association of India, the estimate for male to female ratio in the next 2 years is 60% male and 40% female. In 2004/05 the online population was 72% men and 28% women. (more…)

Online fraud report results

Posted by Michael Bloch in ecommerce (Saturday February 11, 2006 )

Based on a survey of 404 US merchants, CyberSource reported that during 2005 the rate of fraud associated with overseas orders was double the overall average and that the number of international orders merchants rejected was triple the overall average. (more…)

VoIP revenue -$10 billion by 2010

Posted by Michael Bloch in ecommerce (Wednesday February 8, 2006 )

According to Yankee Group, the business VoIP (Voice over Internet Protocol) market will exceed 3 billion dollars in revenue by the end of the decade due to increasing uptake fuelled by the substantial savings to be made via this form of telephony and the huge advances in quality of service in recent times. (more…)

Email ransom – AOL turnaround

Posted by Michael Bloch in ecommerce (Wednesday February 8, 2006 )

Wow; things change quickly in this industry. Yesterday I reported on AOL’s apparent decision to attempt to force companies to pay for assured email delivery, i.e. a “pay for play” strategy allowing marketing and other commercial communications to bypass their filters. My prediction was that if the service was introduced, it was conceivable that filters would have been tightened to such a degree that increasing amounts of legitimate marketing communications may wind up in AOL users spam folder or blocked altogether.

According to an article on MediaPost and several other sources published since that time, AOL has done somewhat of an about face in relation to the GreedMail, oops, I mean GoodMail Certified Email program. (more…)

50% of site bugs reported by users

Posted by Michael Bloch in ecommerce (Saturday February 4, 2006 )

Coradiant, Inc. has reported that around 50% of of mission-critical Web site problems including general navigation errors, application glitches and poor response times are reported by users, rather than by employees that manage the Web site. (more…)

Google’s #$#ing shareholders

Posted by Michael Bloch in ecommerce (Thursday February 2, 2006 )

Even though Google’s revenues in the last quarter of 2005 were $1.9 billion, which was 86 percent higher than the previous year final quarter and 22 percent more than the third quarter in 05, shareholders spat the dummy and the stock wound up being devalued by 12% in after hours trading. (more…)

Internet fraud 46% of complaints

Posted by Michael Bloch in ecommerce (Friday January 27, 2006 )

The Federal Trade Commission has released consumer fraud and identity theft complaint data covering January to December 2005.

The FTC received over 685,000 complaints during the period with 63% of those related to fraud. Of that percentage, Internet-related complaints (more…)

2006 online spending strong

Posted by Michael Bloch in ecommerce (Wednesday January 25, 2006 )

Figures released by Comscore Networks show that online spending (non-travel) from January 1 to 20 is 33 percent higher than for the same period last year. (more…)

Shopping cart abandonment

Posted by Michael Bloch in ecommerce (Tuesday January 24, 2006 )

A survey carried out by Web Surveyor of over 500 participants shows that for the first time in online retailing history, women outpaced the men in online shopping during the 2005 holiday season. Even with the bumper season, shopping cart abandonment is still a major problem. (more…)

Email & IM stats/forecast

Posted by Michael Bloch in ecommerce (Sunday January 22, 2006 )

According to a new study from the Radicati Group, Inc. there are over 660 million email users globally who collectively have over 1.2 billion active email addresses. 135 billion emails are sent each day, unfortunately (more…)