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Auction feedback nightmare

Posted by Michael Bloch in ecommerce (Friday August 11, 2006 )

Imagine having your online business reputation tarnished for an extensive period over the princely sum of 2 bucks.

It happened to one online trader, all because of negative auction feedback that was consequently proven in court to be unjust. (more…)

Disabling AutoComplete on forms

Posted by Michael Bloch in ecommerce (Monday August 7, 2006 )

An important issue raised at a recent “black hat” conference was the threat posed by the popular browser “autocomplete” feature – where users can have sensitive information stored in their browser cache in order to speed up completion of forms.

While we can’t control our users browser settings physically, we can prevent this feature working at the form level on our own sites. (more…)

Email, urgent flags & read receipts

Posted by Michael Bloch in ecommerce (Tuesday August 1, 2006 )

Ah, Fred* has written to me again using an “urgent” (High priority) flag on the email. Eh, no hurry, I think I’ll leave looking at it for a while. And why would I do such a thing if the email is urgent? (more…)

Ransomware – an increasing threat

Posted by Michael Bloch in ecommerce (Thursday July 27, 2006 )

The threat posed to online business owners by various types of “wares” just never stop do they? Ransomware has been around for a while, since about 2004, but some security companies are stating that the attacks are on the rise, and becoming increasingly sophisticated. (more…)

End of phishing emails in sight?

Posted by Michael Bloch in ecommerce (Monday July 24, 2006 )

New research from the Carnegie Mellon University is pointing to a more effective solution for filtering out the vast majority of phishing emails possibly being available soon. (more…)

Domain research hijacking?

Posted by Michael Bloch in ecommerce (Saturday July 22, 2006 )

If it’s true, then this really reeks. Have you ever queried a domain name to see if it’s available, found it to be, then come back to register it a short while later only to be find it’s been taken?

There may be more to it than just coincidence in some instances. (more…)

European ecommerce predictions

Posted by Michael Bloch in ecommerce (Saturday July 15, 2006 )

With 100 million Europeans spending an average of €1000 each in online shopping transactions this year, the European retail ecommerce sector is expected to power past €100 billion by the end of 2006. (more…)

Fraud prevention – make it count

Posted by Michael Bloch in ecommerce (Sunday July 9, 2006 )

A rather annoying experience today with a company making a totally futile attempt in exercising anti fraud strategies.

An order was placed for a few hundred dollars, then a few minutes later, an email came through demanding verification via fax. (more…)

Currency converter for your cart

Posted by Michael Bloch in ecommerce (Monday July 3, 2006 )

With US online merchants seeing an increasing number of orders from overseas; it good to bear in mind that the US dollar is not *the* global currency, however much (more…)

Patent trolls

Posted by Michael Bloch in ecommerce (Sunday July 2, 2006 )

It’s not a fishing method, nor is a patent troll a small, foul tempered creature with a penchant for living under bridges and attacking those who come near – although some would argue (more…)