Online retail eclipsed $43 billion for the final quarter last year, up 11 percent over Q4 2009. (more…)

While some major retailers complain about the effect of the Internet on their bricks and mortar operations, others are seeing opportunity – like JCPenney. (more…)

Online retailers in the USA have ranked last in a PayPal study of global e-commerce in terms of their international reach. (more…)

Many small businesses think that cybercriminals tend to target larger companies – but nothing is further from the truth. (more…)

Free Shipping Day in the U.S. last Friday reaped $942 million; a 61-percent increase compared to the corresponding shopping day last year according to comScore. (more…)

I’ve always found the cooler months in North America tend to be a little busier online and the same in Australia. During warmer months, people are often in that mysterious place called “outside”. (more…)

When a credit card is declined in conjunction with an online purchase, shoppers take it seriously – sometimes going as far as to never return to that merchant again. (more…)

It seems that the U.S online retail sector had an impressive Black Friday 2010, with double digit growth on 2009. (more…)

In Australia, consumers can currently buy goods online from overseas merchants up to a certain amount without being slugged with our 10% goods and services tax. That may be about to change as the penny has dropped with retailers that people do buy stuff from beyond our shores over the Interwebs.. and a lot of it. (more…)

A recent study has found rich media and personalization are critical to establishing brand loyalty and that regular online shoppers are more likely to want advanced shopping cart features. (more…)