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Holiday online shopping update

Posted by Michael Bloch in ecommerce (Sunday November 26, 2006 )

With Cyber Monday just around the corner; how’s the online holiday shopping season shaping up? A survey of just over 9000 USA adults taken very recently shows that holiday related ecommerce is looking to get quite busy indeed. (more…)

Green marketing & online business

Posted by Michael Bloch in ecommerce (Friday November 24, 2006 )

You may have picked up through my posts that while I’m heavily involved in marketing and have a passion for the web and ecommerce, I’m not such a fan of rampant consumerism, environmental destruction and the seedier side of online business.

So, it’s time for me to come out of the closet :). (more…)

Black Friday, Cyber Monday?

Posted by Michael Bloch in ecommerce (Thursday November 23, 2006 )

What is Black Friday in the online world – is it bad? And what’s Cyber Monday? This post is mainly for my non-USA readers who might be relatively new to online business. (more…)

Global ecommerce vs. USA focus

Posted by Michael Bloch in ecommerce (Thursday November 16, 2006 )

Online business owners, ecommerce merchants – take note. It might come as a surprise, but the Internet is used by people in other countries outside North America and many of those people have cash to spend ;).

OK, so you probably knew that; but were you aware of how big those markets potentially are? It’s been reported that over half of the top 25 US web properties receive more visits from people outside the U.S. than from within, and in some cases, substantially so. (more…)

Credit card fraud screening tip

Posted by Michael Bloch in ecommerce (Tuesday November 14, 2006 )

Active fraud screening is a necessary, ongoing and frustrating part of any online business in order to prevent, or at the very least, minimize credit card chargebacks.

Here’s a quick tip to help cut down the amount of time you spend on fraud screening if you do much of it manually or if you only rely on Address Verification System (AVS). AVS on its own isn’t enough, and neither is CVV2. (more…)

Sad reshipping scam story

Posted by Michael Bloch in ecommerce (Thursday November 2, 2006 )

It never ceases to amaze me the depths people will go to rip each other off. Fraud originating in developing countries is *somewhat* understandable (although not by any means condonable) as many of these fraudsters are not only impoverished, but have very distorted views of the West – that we’re all filthy rich and none of us would miss a few grand.

This story takes the cake though and it’s a timely reminder for all of us involved with ecommerce some of the various scams currently rampant on the web.. (more…)

What’s the buzz? Keeping tabs

Posted by Michael Bloch in ecommerce (Saturday October 28, 2006 )

Hands up those online business owners who regularly search the web for mentions of their own name or domain name. Everyone? Of course we do :). It’s not just natural curiosity, but also a good strategy for building relationships, keeping an eye on competitors and monitoring what customers are saying about you.

Now there’s an even easier way to keep tabs on what people are saying about you and your online business. (more…)

Phishing scams getting sneakier

Posted by Michael Bloch in ecommerce (Friday October 20, 2006 )

I’ve gotten to the stage that just about any email that claims to be from PayPal gets deleted before it’s opened; but I am interested in monitoring how PayPal and similar phishing scams are evolving. (more…)

PayPal extends coverage

Posted by Michael Bloch in ecommerce (Tuesday October 17, 2006 )

PayPal recently announced payment support for 10 new currencies and has also added 48 new markets in which residents can send money via the service. (more…)

The YouTube story

Posted by Michael Bloch in ecommerce (Friday October 13, 2006 )

What goes from 0 to 1,650,000,000 in under 24 months? I think most of us know the answer to that one now; it’s YouTube. But how did all this happen? (more…)