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100 million records compromised

Posted by Michael Bloch in ecommerce (Tuesday January 9, 2007 )

According to a privacy information clearinghouse; over 100 million records containing the confidential data of U.S. residents have been compromised by security breaches since February 2005. (more…)


Nasty online customers

Posted by Michael Bloch in ecommerce (Sunday January 7, 2007 )

“The customer is always right” myth is dead and and it’s time they realized it. Sometimes the customer can be wrong and no amount of aggression, swearing and cursing on their part changes that fact. (more…)


Co-browsing and ecommerce

Posted by Michael Bloch in ecommerce (Tuesday January 2, 2007 )

Here’s a neat idea that we may see make its debut in 2007 – co-browsing in online shopping. (more…)


Global online population statistics

Posted by Michael Bloch in ecommerce (Saturday December 23, 2006 )

As another year rapdily draws to close, I thought I’d take a look at various current statistics related to the current global Internet population. (more…)


Online shopping surge

Posted by Michael Bloch in ecommerce (Monday December 18, 2006 )

A leading research firm has released estimates for holiday spending to date – and it seems it’s smiles all round for online retailers. (more…)


False hopes and the Feds

Posted by Michael Bloch in ecommerce (Wednesday December 13, 2006 )

Here’s another good reason to be careful of buying into online business opportunities promising to make you rich with next to no effort – and then recruiting others to do the same using wild unsubstantiated claims. (more…)


Google Checkout free through 07

Posted by Michael Bloch in ecommerce (Friday December 8, 2006 )

In a promotion that was due to end on December 31, Google Checkout has announced that it will extend free processing services right through until the end of 2007. (more…)


More online shoppers buying more

Posted by Michael Bloch in ecommerce (Thursday December 7, 2006 )

Fresh holiday ecommerce data reveals that non-travel related online shopping has generated sales reaching $12.42 billion during the period November 1 to December 3 this year; an increase of 25 percent over the same period last year. (more…)


Ecommerce and faltering trust

Posted by Michael Bloch in ecommerce (Saturday December 2, 2006 )

A recent report states that due to fear regarding the security of the Internet and online transactions, nearly $2 billion in U.S. ecommerce sales will be lost during 2006.

The good news is that there are simple things that online businesses can do to foster trust, decrease site and shopping cart abandonment – and some of the strategies cost very little to implement. (more…)


Gift card popularity

Posted by Michael Bloch in ecommerce (Monday November 27, 2006 )

In years gone by, a gift card, coupon, voucher or certificate was generally viewed as a thoughtless gift. Perceptions are increasingly changing and many people would be happy to receive a gift certificate this year. (more…)