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Pay for online news survey

Posted by Michael Bloch in ecommerce (Monday April 5, 2010 )

CNN is running a poll at the moment asking people if they would pay to read their news on the web. Over 7500 people have responded so far and you can guess what the majority think. However, there may be some method to the madness behind the news site pay wall concept. (more…)


International ecommerce survey results

Posted by Michael Bloch in ecommerce (Thursday April 1, 2010 )

Are you selling to customers outside your shores yet? If not, you may be missing out on a ton of cash. (more…)


Online fraud biting ecommerce merchants

Posted by Michael Bloch in ecommerce (Thursday March 18, 2010 )

Merchants are continuing to lose a considerable amount of their overall revenue to online fraud according a recent survey. (more…)


“Easy pay” web publishing model

Posted by Michael Bloch in ecommerce (Wednesday February 24, 2010 )

Monetizing online content is never easy if you’re looking for big bucks. Many big name newspapers are considering paid access models and now the IAB board of directors chairman is suggesting a broader implementation of paid content. (more…)


World’s worst phishing attempt?

Posted by Michael Bloch in ecommerce (Tuesday February 9, 2010 )

I have a love/hate relationship with spam and phishing emails. It’s usually the latter but sometimes an attempt by a phisher is so pathetic, it makes me laugh. Like this one I received today. (more…)


USA online population stagnates

Posted by Michael Bloch in ecommerce (Thursday January 7, 2010 )

A recent survey indicates that the American online population seems to have remained static in terms of percentages. Time to tackle the final frontier of local holdouts – the 65+ age group. (more…)


M-commerce & cart abandonment

Posted by Michael Bloch in ecommerce (Wednesday January 6, 2010 )

2010 will be the year for M-Commerce – ecommerce via smartphones and other handheld devices. After years of it being the Next Big Thing; it finally is. However, this poses some challenges for online merchants. (more…)


Ecommerce a top performer

Posted by Michael Bloch in ecommerce (Monday January 4, 2010 )

If you’re involved with ecommerce, you are part of one of the best performing industries in the past decade. That knowledge and a few bucks will get you a cup of coffee ;). (more…)


Customer complaints & merchant excuses

Posted by Michael Bloch in ecommerce (Thursday December 31, 2009 )

The silly season is often followed by the complaints season. While some customers will whinge and exaggerate for the sake of it or in order to try and squeeze something out of a merchant they aren’t entitled to, others have valid complaints that need to be dealt with very carefully. (more…)


Beta and premium online services

Posted by Michael Bloch in ecommerce (Wednesday December 30, 2009 )

The word “Beta” comes from the second letter of the Greek alphabet and directly translates to mean “full of bugs”. Well, that’s actually not true, but you would sometimes think it’s the case. (more…)