Sometimes I wonder how these high fallutin’ financial types get the jobs they do.

If you’re in online business catering to a US market, but based outside the USA, it’s likely you’ve been feeling the pinch of the floundering greenback.
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I have a love-hate relationship with my telco. Whenever I move house it tends to be hate as they invariably screw up service transfers in every conceivable way. But I’ve recently fallen back in love with them for their expensive, yet incredible wireless broadband coverage; speaking of which, I had an interesting call from them about the other day.
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Where would ecommerce be without Hallmark holidays? This year, 84 percent of US consumers will observe Mother’s Day, but most will cut down on number of gifts compared to previous years, opting to purchase one major item.
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Don’t ask for feedback unless you’re prepared to wear it :). Straight out of the “only in America” and “you’ve got to be kidding me” file is this little rip-snorter. It seems an eBay seller commenced litigation against a buyer who left *neutral* feedback.
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The price of oil reaching new highs is hardly news any more - and in the words of the great philosophers, Bachman Turner Overdrive, “B-B-B-Baby, you just ain’t seen nothin’ yet”. However, there is a silver lining to this cloud - it’s driving shoppers to spend their cash online.
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The word “chargeback” is enough to send shivers down most merchants’ spines. They are an unfortunate part of commerce and particularly challenging problem for online business - the following are some related statistics.
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It seems there’s a shortage of seasoned search engine marketing professionals, web developers and marketing specialists - so companies are turning to those without the years under the belt or them thar degree thingies in order to fill the gaps.
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Way back in 2002, a client needed a special sort of shopping cart; something that would work off the shelf. I went through over 130 possible solutions to try and find the right one. Today, the range of choices is even larger - so no wonder people get confused as to what they need from a cart application and which one to buy.
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…right? Heck no. I don’t subscribe to that terrible concept. While the customer is certainly not always wrong, if they are, they need to be gently told so and if they are being belligerent, put firmly in their place. I’ve often wondered who the person was that came up with that misguided pearl of un-wisdom (?) and recently found out.
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If you’re thinking of cranking out an information product or have software you want to sell on eBay via digital download, the news isn’t good; but there may be a legitimate way around it
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