It’s been very interesting over the past week to observe the number of ecommerce merchants who have decided to shut down order processing/shipping between Xmas and the New Year.

Online businesses need to understand that the web doesn’t take holidays. Sure, a decade ago the average consumer expected companies to shut down and organized themselves around
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The most recent Goldman, Sachs & Co.,Nielsen NetRatings and Harris Holiday eSpending Report online holiday purchases (excluding travel) exceeded $30 billion in 2005. This represents an increase of 30% over 2004.
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Pew Internet & American Life Project has just released a huge report on how women and men use the Internet. Amongst the interesting results is the finding that young women
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I have worked from a home office environment full time for just over 4 years now, thanks to the Internet. I had almost forgotten what it was like to commute to and from the city daily until
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Usually when I write about spiders, it’s in relation to the search engine variety. On my last trip to the outback, a rather large example of the creepy crawlie variety
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It never ceases to amaze me how many people believe the relative anonymity of email allows them to be rude in their communications. If you’re involved with the customer service aspect of ecommerce
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My 36th Christmas, and as I have done for 2 decades, I try my best to ignore the day :). It’s a little unfair on the rest of the family I know; but as my loving partner says
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In recent months, I’ve been getting numerous invitations to join social networking type services; both ecommerce related and otherwise.

In essence, an “ecommerce” social networking service operates
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Stumbled across this gem during my forays today - a report from Email Labs regarding the use of preview panes in email software; it’s very interesting information that may help you get more out of your email marketing.

Much to my surprise, it turns out that the majority of b2b subscribers do use preview panes
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According to DoubleClick’s 6th Annual Consumer Email Study, email has become an even more important part of people’s lifestyle than it was a year ago.

57% of 1,000 respondents that took part in the study view
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